Privacy Policy
1. Contact Details
Jim Pirrie Ltd
10 Scandia-Hus Business Park
Felcourt Rd
Lingfield
East Sussex RH19 2LP
UK
+44 (0)20 3397 4407
[email protected]
2. What Information Do We Collect?
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
3. How Do We Collect Information?
The personal information we process is provided to us directly by you for one of the following reasons:
- You have purchased a product or service from us
- You have requested a free download
- You have subscribed for a free resource or online training
4. How Do We Use Information?
We may use the information that you have given us in order to:
- Keep you informed about the latest thinking relevant to you and/or your business
- Let you know about updates and offers
- Fulfil our contractual obligations
5. On What Bases Do We Process Information?
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- Your consent – You are able to remove your consent at any time. You can do this by contacting us.
- We have a contractual obligation
- We believe there is a legitimate interest
6. Where Is Information Stored?
Your information is securely stored on servers in the UK, US and EU.
We keep your personal information for as long as you are a client or customer, or for as long as you remain an engaged member of our email list, whichever is longer. We will then dispose of your information by deleting it from our servers.
7. Cookies & Analytics
We use cookies and similar technologies to understand how users interact with our website and to improve your experience. You can manage your cookie preferences through your browser settings.
8. Third-Party Processors
We may share your data with trusted third-party providers who help us operate our business, such as email platforms, analytics tools, and cloud storage services. These providers are GDPR-compliant and only process your data as necessary to perform services on our behalf.
9. Data Security
We take data security seriously and implement appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, or loss.
10. Children’s Data
Our services are not intended for children under the age of 16, and we do not knowingly collect data from them. If you believe we may have collected information from a child, please contact us immediately.
11. Your Rights
Under data protection law, you have rights including:
- Your right of access – Ask us for copies of your personal information.
- Your right to rectification – Request correction of inaccurate or incomplete information.
- Your right to erasure – Request deletion of your personal information in certain circumstances.
- Your right to restrict processing – Ask us to limit processing of your data in certain situations.
- Your right to object to processing – Object to processing in certain situations.
- Your right to data portability – Request transfer of your data to another organisation or to yourself.
You are not required to pay any charge for exercising your rights. We will respond within one month.
Please contact us if you wish to make a request.
12. Data Protection Officer
We are not required to appoint a Data Protection Officer under GDPR, but we are committed to handling your data responsibly. If you have any concerns, please contact us using the details above.
13. How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us directly.
You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.
ICO Contact Details:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: www.ico.org.uk